Hi-Vac’s global parts, service and training programs are designed to help you achieve the highest returns on your hydro excavating equipment investment by helping you optimize the productivity, versatility and working life of your vacuum excavator.
Hi-Vac provides authorized hydro excavating equipment manuals and hands-on training alongside experienced factory field technicians to train your technicians and operators how to properly service and use all of your Hi-Vac-manufactured vacuum excavators efficiently and safely. You can always trust Hi-Vac’s factory authorized parts and service programs to keep you in full compliance with your X-Vac hydro excavating equipment warranty.
Direct from Hi-Vac, our factory direct parts give you the confidence and support to keep your vacuum excavator running. Hi-Vac offers global support for its hydro excavating equipment; our parts and expertise will help you maintain your vacuum excavator in top working order.
Hi-Vac provides expert warranty support for your X-Vac vacuum excavator from our dedicated warranty, parts, and service team out of Marietta, Ohio.
All X-Vac hydro excavating equipment service and parts manuals are specific to your machine serial number or chassis VIN number.
Factory Authorized Training
Hi-Vac offers Factory Authorized operator and service training for all Hi-Vac products and models. Contact us for more information.
Hi-Vac can support the rebuild, retrofit, or repair of your vacuum excavator with our expert mechanics, using only factory authorized parts and fully supported by our in-house design and engineering team.
Be it local or around the globe, we are your one-stop shop for Aquatech, O’Brien, Ultra-Vax, X-Vac, and Hi-Vac service, parts, training, and warranty information. Please contact us at:
117 Industry Road
Marietta, Ohio 45750
Customers and municipalities choose and use long-term our X-Vac vacuum excavators because our X-8, X-12 and X-15 vacuum excavators feature only the highest quality blowers, pumps, and control systems, providing the highest level of performance and maximum uptime.
Occasionally, our vacuum excavators will require repair. Oftentimes, our customers want to extend the life of their X-Vac vacuum excavator by having it rebuilt.
As part of our superior support services, Hi-Vac offers a Rebuild Program that will pair your vacuum excavator with experienced service technicians who will diligently work to rebuild your vacuum excavator to its original factory standards.